Privacy Policy

1. Information We Collect

We may collect information such as:

• Your name
• Business name
• Email address
• Phone number
• Website link
• Google Business Profile link
• Business category or niche
• City or area
• Information you provide through forms, messages, calls, emails, or bookings
• Payment and billing details, where relevant
• Website usage information, such as page visits, form submissions, and interactions

2. How We Use Your Information

We may use your information to:

• Respond to your enquiry
• Provide your Free Speed-to-Lead Growth Audit
• Book and manage your Growth Audit review
• Review your business and identify possible growth gaps
• Provide services you have requested or purchased
• Send emails, SMS messages, reminders, updates, and follow-up messages
• Improve our website, offers, communication, and customer experience
• Process payments and manage billing
• Meet legal, accounting, and business record requirements

3. Email, SMS, Phone, and Follow-Up Communication

By submitting a form, requesting an audit, booking a session, contacting us, or becoming a client, you agree that Friendly Marketing Services may contact you by email, SMS, phone, or other reasonable communication methods.

You can request to stop receiving marketing messages at any time by replying STOP to SMS messages, using an unsubscribe link where available, or contacting us directly.

4. Payment Information

Payments may be processed through third-party payment providers. Friendly Marketing Services does not store full card details on our website.

Payment providers may collect and process payment information according to their own privacy and security policies.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where needed to operate our business, provide our services, process payments, manage bookings, send communications, or support client work.

We may also share information where required by law, regulation, legal process, or to protect our rights, business, clients, or users.

6. Cookies And Tracking

Our website may use cookies, tracking pixels, analytics, or similar technologies to understand website activity, improve user experience, measure performance, and support marketing.

You may be able to disable cookies through your browser settings, but some website features may not work properly.

7. Storage And Security

We take reasonable steps to protect your information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online system can be guaranteed to be completely secure.

8. Accessing Or Updating Your Information

You may contact us to request access to, correction of, or deletion of your personal information where applicable.

We may need to verify your identity before actioning your request.

9. Keeping Your Information

We keep personal information for as long as reasonably needed for the purposes described in this policy, including service delivery, business records, legal obligations, dispute resolution, and legitimate business purposes.

10. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites.

11. Results And Business Information

Any business review, audit, or recommendation is based on information available at the time. Results vary depending on your niche, location, offer, reputation, market demand, implementation, and other factors.

12. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: