See Where Your Business Is Losing Leads, Bookings, and Revenue — Free
Before your 15-minute review, we assess the information you provide together with relevant publicly available signals. During the session, we'll walk you through the 3 highest-priority growth gaps we identify and the practical next steps to address them.
You're Already Spending Money Getting Enquiries. The Problem Is What Happens Next.
Whether it's Google Ads, Facebook Ads, organic search, word-of-mouth referrals, or your Google Business Profile — you're paying to attract enquiries. But if those enquiries aren't responded to quickly, followed up consistently, and converted into booked jobs, that spend is leaking out the bottom of your funnel every single week.
Slow Response
A new enquiry sits unanswered for hours — or days. By the time someone follows up, the customer has already booked with whoever responded first.
Missed Calls
A missed call without a timely response can become a lost opportunity — especially when the customer is contacting several businesses. No callback, no follow-up, no record it even happened.
No Follow-Up
Quotes sent and forgotten. Enquiries that went cold. Past customers who would book again — if anyone ever reached back out to them.
The result: real revenue leaking from your business every week — even when your marketing is working.
The audit pinpoints exactly where the leaks are and which ones to fix first.
What This Audit Helps You Fix
This isn't about spending more on marketing. It's about recovering the revenue you're already losing from enquiries that slipped through the cracks.
Respond faster to every new enquiry — before your competitor does.
Recover missed calls with instant text-back so callers don't book elsewhere.
Follow up consistently on quotes, enquiries and past customers — automatically.
Turn more website visitors into booked appointments or quote requests.
Build trust and reputation with more reviews and professional responses to feedback.
Reactivate old leads who already know your business and may be ready to book again.
The audit is designed to give you a clear picture of where your business may be leaking money and what can be improved first.
We may review:
Why Is the Growth Audit Currently Free?
The FMS Growth Audit is being offered free for a limited introductory period while we refine the assessment process, collect feedback and build a small number of real-world case studies across selected service businesses.
This is not intended to remain a permanently free service. The audit involves much more than generating an automated score — depending on the business, we may examine enquiry response, missed-call recovery, quote and lead follow-up, website conversion, booking friction, dormant leads, reviews, Google visibility, AI search visibility and potential revenue leakage.
Planned Standard Price: NZ$997
Once this introductory programme ends, FMS intends to offer the full diagnostic and recommendations as a paid service at a planned standard price of NZ$997. For the current promotional period, eligible businesses can receive the audit at no charge. There is no obligation to purchase another FMS service after receiving the audit.
1. Experience the value first
Instead of beginning with a sales pitch, we identify something genuinely useful first.
2. Refining the methodology
Working with real businesses helps us improve the questions, scoring and benchmarks.
3. Building proof
Once the introductory allocation is filled, FMS may withdraw the free option and move to paid pricing.
Free today does not mean low value. It means we are choosing to absorb the cost of the diagnostic during this introductory programme.
No Sensitive Access Required to Apply
We can begin using the information you provide and relevant publicly available information. You do not need to give FMS access to your CRM, advertising accounts or customer database just to request the audit. If deeper access would materially improve the assessment, we will explain why and request your permission separately.
Best Suited To
Established service businesses already receiving enquiries through referrals, advertising, Google, social media or their website — particularly businesses with past enquiries, quotes or customers that may not be consistently followed up.
Not sure if you qualify? Apply anyway — we'll let you know.
Speed-to-Lead & Missed Opportunity Calculator
Adjust the sliders to estimate how much revenue you might be losing to slow response times and missed enquiries.
Estimated Revenue At Risk
$3,000
per month
$36,000
per year
Illustrative estimate only. This calculator uses the figures you enter to estimate potential revenue at risk. It does not represent guaranteed losses or guaranteed recoverable revenue. Actual results depend on lead quality, response behaviour, conversion rates, customer value and other business factors.
Frequently Asked Questions
What happens after I fill in the form?
You'll be taken straight to a calendar to book your free 15-minute session. During that call, Finau will walk you through your custom Growth Audit, identify where enquiries may be slipping through the cracks and where the biggest improvement opportunities appear to be, and give you a prioritised action plan — whether or not you ever work with FMS.
I'm already running ads and getting enquiries. Why do I need this?
Getting enquiries is only half the equation. If those enquiries aren't responded to within minutes, followed up consistently, and converted into booked jobs, you're paying for leads that quietly slip away. This audit shows you exactly where that's happening — and what it's costing you each month.
I get most of my work from referrals and word-of-mouth. Is this still relevant?
Absolutely. Referral leads are often your highest-value enquiries — and the most expensive to lose. If a referred customer calls and no one answers, or fills in a website form and gets no reply, that referral goes elsewhere. The audit checks your response speed, follow-up process and booking experience to make sure every referral is captured.
Will this audit help with my online reputation and reviews?
Yes. The audit includes a review and trust-signal check — looking at how your Google reviews, response rate and overall online reputation compare to what customers expect. If unanswered reviews or a weak Google profile are costing you trust, the audit will flag it and recommend the fastest fix.
What does "free for a limited introductory period" mean?
The Growth Audit is being offered free while we refine the assessment process, collect feedback and build case studies across selected service businesses. The planned standard price for this audit is NZ$997. Available to the first 20 qualifying businesses during our introductory programme. Once the allocation is filled or the promotional period ends, FMS may withdraw the free option and move the Growth Audit to its paid pricing. There is no obligation to purchase another FMS service after receiving the audit.