The 2026 Local Business Enquiry Response Benchmark Report

Discover exactly how fast your competitors are responding, where the biggest revenue leaks are hiding, and the exact follow-up benchmarks you need to hit to dominate your local market.

• Response time benchmarks for Real Estate, Trades, and Clinics
• The "5-Minute Rule" data and how it impacts close rates
• Actionable strategies to plug your enquiry leaks immediately

Speed Wins

78% of customers buy from the company that responds to their enquiry first.

The 5-Min Drop

The odds of connecting with a lead drop 100x if you wait longer than 5 minutes.

Hidden Leaks

Most local businesses lose 20-30% of their revenue simply due to poor follow-up.